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Job Information

Fiserv Senior Consumer Marketing Manager in Alpharetta, Georgia

Position Description

What does a great Senior Consumer Marketing Manager do?

We are looking for an energetic business-minded individual with an understanding of push notification best practices to join our marketing team and contribute to the success of all push marketing initiatives. To be successful, you will demonstrate the ability to lead and execute a series of well-targeted push and email marketing campaigns targeted at users for our top Digital Channels clients while working to grow consumer engagement. You will possess outstanding communication and project management skills, as well as an understanding of analytics to show the value and results of the marketing programs. This is a highly visible role both internally and externally, and a great opportunity to work directly with clients to build strategic marketing programs around the power of push notifications.

Basic Qualifications for Consideration:

  • Bachelor's degree required; Advanced degree preferred.

  • 6+ years of experience in the complex marketing of consumer products, consumer financial services, consumer technology and/or online/mobile services.

  • Experience in a client-facing role with proven strength in consultative selling and program management.

Additional Skills, Experience, and Education:

  • Strong analytical marketing or related capabilities (e.g. not purely promotional), including focus on results and continuous improvement

  • Outstanding communication skills and ability to know the right information to be shared with each respective audience.

  • Ability to design complex, integrated marketing strategies and programs that encompass the consumer experience across multiple channels, are informed by past metrics for success and are measured effectively.

  • Track record of success managing cross-functional teams and their contributions in complex marketing programs, monitoring and reporting on program progress, and resolving open issues to ensure flawless execution of marketing programs.

  • Aptitude to build rapport and manage expectations with key internal stakeholders and senior leadership through regular communication and reporting on metrics and success of marketing programs.

  • Strong project management skills and ability to work across multiple client engagements

  • Excellent written, verbal and presentation skills.

  • Experience with Data Analytics, Digital marketing, Consumer Marketing and/or Omni-channel marketing strategy

  • Strong leadership, communication and organizational skills with the flexibility to shift priority projects as required

  • Excellent written and verbal communications including the ability to simplify and communicate complex ideas

  • Experience excelling in a highly matrixed organization

Travel required: Up to 10% travel in continental U.S.

Learn more about us.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the sixth consecutive year, we are committed to excellence and purposeful innovation.

In this role, you will be aligned with our digital products and services. Digital Channels develops innovative online banking and mobile banking solutions for financial institutions of all sizes with a mission to deliver easy and compelling digital financial management and money movement always at your fingertips. Leveraging in-depth research, user experience design, and industry best practices, Digital Channels' solutions are ranked as the top solutions in the market and adopted by some of the largest and most innovative financial institutions.

We welcome and encourage diversity in our workforce. We are an equal opportunity employer/disability/vet.

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit http://www.careers.fiserv.com/eeo for more information.