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Job Information

Fiserv Senior Product Manager in Alpharetta, Georgia

Position Description

At Fiserv, you'll find a collaborative environment that values partnership and flexibility. Our rare combination of expertise and innovative spirit helps us deliver the most comprehensive financial solutions to banks and businesses worldwide. We're helping more businesses move money faster and more easily than ever before. Explore the possibilities of a career with Fiserv and Find Your Forward with us.

What does a great Senior Product Manager do?

  • Interface with customers, recent evaluators and untapped, potential customers to identify market opportunities.

  • Map needs with target markets and perform analysis of a potential market opportunity to provide a basis for investment.

  • Identify competitive and alternative offerings and develop a strategy for winning against the competition.

  • Determine which channels best align with target markets' buying preferences.

  • Integrate products into a coherent portfolio of products focused on the market. Manage the portfolio like a "product" (business plan, positioning, buying process, market requirements and marketing plan).

  • Establish a pricing model, schedules, guidelines and procedures and determine the most effective way to deliver a complete solution to an identified market problem. Analyze whether to buy, build, or partner to complete the solution for the target market.

  • Monitor and analyze key performance indicators to determine how well the product is performing in the market, how it impacts the company operations, and ultimately, how it contributes to profit.

  • Focus the teams' creative spirit on solving market problems by leveraging your organization's distinctive competencies.

  • Ensure that all departments are prepared for new product releases and all items are completed to launch the product externally.

  • Create and deliver thoughtful information (webinars, blogs, eBooks, etc) to influence customers, buyers, industry specialists, research analysts, key editors in the press and other third parties.

  • Deliver products information to qualified buyers in support to existing sales efforts.

  • The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.

As a Senior Product Manager, you can look forward to:

  • You will be working with our Premier core account processing software solution for Banks and will have a focus on payments.

Basic Qualifications for Consideration:

Education:

  • Bachelor's degree in computer science or a related field preferred or 10+ years of equivalent work experience

Job-Related Experience:

  • 8+ years of experience in Product Management or related business role with client-facing responsibilities

  • Strong communication and presentation abilities to interact at all levels of the clients from C-level to technical and operation levels

  • Shown success in effectively leading products through key stages of the lifecycle

  • Strong working knowledge of business financial practices, accounting and business case development, and ability to run a P&L

  • Experience in creating release roadmaps that support product strategies

  • Proven ability to understand complex business and technical concepts and make balanced judgments when faced with trade-offs

  • An ability to complete tactical activities

  • Strong analytical skills and ability to build consensus

  • Solid thought leadership and ability to influence others through collaborative efforts

  • An ability to quickly establish credibility and rapport with a broad set of constituencies

  • Strong results orientation with demonstrated track record of success

  • A high degree of adaptability/flexibility with the ability to excel in dynamic, fast-paced environment

Preferred Qualifications:

  • 3+ years of experience working in the banking industry is preferred

  • Premier core account processing software experience is a plus

  • Payments experience is desired but not required

Travel required : Domestic travel as needed, up to 30% of the time

Fiserv is an Equal Opportunity Employer/Disability/Vet.

Learn more about Fiserv:

Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the sixth consecutive year, we are committed to excellence and purposeful innovation.

In this role you will be aligned with solutions to our banking customers. We deliver comprehensive bank platforms and value-added products and services for community, mid-tier, and large financial institutions. We offer flexible technology solutions that enable financial institutions to quickly align to customers' expectations. With a modular approach to delivery, financial institutions can preserve platform investments while delivering both updated functionality and a consistent experience across channels.

From understanding consumer needs based on the latest research to analytics and advisory services that help identify growth opportunities from accounts, payments and industry data, we help clients access and act on data to create better outcomes

Fiserv bank platforms – Cleartouch, DNA, Precision, Premier, Signature – enable banks to efficiently manage a wide range of activities such as account opening, deposits, withdrawals, loans, customer information management, and general ledger and accounting tasks. Each Fiserv bank platform has unique capabilities, but they all help our clients improve customer service and streamline their back-office operations.

We welcome and encourage diversity in our workforce. We are an equal opportunity employer/disability/vet.

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit http://www.careers.fiserv.com/eeo for more information.

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