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Job Information

Marriott Network and Desktop Manager in Aurora, Colorado

Job Number 21102371

Job Category Information Technology

Location Gaylord Rockies Resort & Convention Center, 6700 North Gaylord Rockies Boulevard, Aurora, Colorado, United States

Brand Gaylord Hotels

Schedule Full-Time

Relocation? Y

Position Type Management

Located Remotely? N

Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. From guest rooms and meeting space, to entertainment and dining all in a self-contained environment, Gaylord Hotels makes meeting planning easy and provides attendees great networking opportunities. As a Gaylord Hotels STAR, you'll bring your warm smile, genuine excitement and a “consider it done” spirit to work. In return, you’ll experience the rewards of growing your career among a team of professionals with a passion for excellence. Ready for a change? Take the initiative. Enjoy the Rewards.

JOB SUMMARY

Assists in managing the property’s local area network (LAN) and wide area network (WAN) performance. Verifies network availability to all system users and timely responsiveness to maintenance needs and user requirements. Establishes and implements policies, procedures, and standards to verify overall network reliability within Corporate IT guidelines. Oversees the daily activities of and manages the performance of the Network/Desktop staff. Partners with the Director of Information Technology to develop capital and operating budgets for the network and desktop group. Manages the network and desktop group expenditures. Verifies that security procedures are implemented and followed. Partners with the security department to provide required information security. Evaluates vendor products to provide enhanced network system performance. Presents business justification to Senior Management for vendor product purchases and serves as the primary point of contact for all property network and desktop vendors. Manages and maintains all network software and hardware. Provides troubleshooting as needed. Recommends new or improved desktop software for property staff. Manages the fulfillment of technology sales for convention clients and guest rooms.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Information Technology, Computer Science, or related major; 4 years’ experience in Information Technology, Computer Science or related professional area.

OR

• 4-year bachelor's degree from an accredited university in Information Technology, Computer Science, or related major; certified trainer; 2 years’ experience in Information Technology, Computer Science, or related professional area.

CORE WORK ACTIVITIES

Managing Projects and Policies

• Assists in managing the property’s local area network (LAN) and wide area network (WAN) performance. Verifies network availability to all system users and timely responsiveness to maintenance needs and user requirements.

• Establishes and implements policies, procedures, and standards to verify overall network reliability within Corporate IT guidelines.

• Oversees the daily activities and manages the performance of the Network/Desktop staff.

• Partners with the Director of Information Technology to develop capital and operating budgets for the network and desktop group. Manages the network and desktop group expenditures.

• Verifies that security procedures are implemented and followed. Partners with the security department to provide required information security.

• Evaluates vendor products to provide enhanced network system performance. Presents business justification to Senior Management for vendor product purchases and serves as the primary point of contact for all property network and desktop vendors.

• Manages and maintains all network software and hardware. Provides troubleshooting as needed. Recommends new or improved desktop software for property staff.

• Manages the fulfillment of technology sales for convention clients and guest rooms.

• Provides for 24/7 Network and Desktop support.

• Verifies efficiency of application performance through proper allocation of system resources. Verifies disciplines required of application software.

• Oversees and/or coordinates all projects involving network and desktop resources.

Demonstrating and Applying IR Knowledge

• Keeps up-to-date technically and applies new knowledge to the job.

• Demonstrates knowledge of job-relevant issues, products, systems, and processes.

• Provides technical expertise and support.

Managing and Conducting Human Resources Activities

• Interviews, selects and trains employees.

• Appraises employee’s productivity and efficiency for the purpose of recommending promotions or other changes in status.

• Provides for the safety and security of the employees or the property.

• Monitors employee attendance and records absences/tardiness.

• Helps direct supervisors to achieve their own development goals.

• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.

This salary range for this position is $77,250 to $150,123 annually and offers health care benefits, flexible spending accounts, 401(k) plan, accrued paid time off (including sick leave), life insurance, disability coverage, other life and work wellness benefits and may include incentive compensation. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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