Pfizer Vaccines Health and Sciences Professional (HSP) in Baltimore, Maryland
ROLE SUMMARY\All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and the ability to impact the health and lives of millions of people. Pfizer, a global leader in the biopharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives.\The Vaccines Health and Science Professional (HSP) is responsible for the promotion of a Vaccines Portfolio across customers and channels. This position will require regular live in field customer engagement in addition to virtual engagements. \The HSP is responsible for launching new products, deciding upon the best strategies to manage business relationships, understanding, and securing formulary access, and engaging in product promotion within the assigned geography. \In addition, the HSP is charged with sales efforts and relationship development with customers and accounts, including Therapeutic Area Specialists, and Key Opinion Leaders (KOLs)\The HSP should possess customer, market and business acumen combined with strong product and disease state knowledge; demonstrate strong sales, strategic business development, management skills and in-depth customer engagement expertise in both virtual and in-person settings; utilize a systematic approach to virtual engagement (e.g., clear agenda, next steps/follow ups); have outstanding communications skills; be adept in the operation of digital and virtual tools/multi-platforms skills; effectively work remotely in collaboration with cross-functional internal teams to address customer needs; and compliantly deliver on Pfizer business objectives. \\ROLE RESPONSIBILITIES \• Ability to effectively identify and implement the most efficient virtual/in-person engagement strategies by customer to maximize overall effectiveness and impact. Develops and implements effective business and territory call plans and adapts based on self-identified opportunities and insights.\• Effectively builds rapport and relationships with customers across virtual and F2F environments; maintains a methodical approach toward call objectives (e.g., clear next steps and appropriate documentation, managing to KPIs); utilizes current digital tools effectively (e.g., Veeva Engage, Zoom, WebEx, Microsoft Office) as well as adapts quickly to new/beta tools (e.g., digital triage app) for successful customer engagement; leverages analytics to assist with developing insights and next best action plans\• Compliantly engage key customers to grow business and drive product demand by proactively providing education that, in colleague's judgment, best meet HCP and patients' needs\• Develops and delivers relevant, targeted messaging utilizing approved materials via customer engagement to drive product demand (ask the HCP to change their prescribing behavior/close sales) and leverages account priorities to drive a positive business outcome; proactively provides insights for the development of new and innovative approved product messaging and resources\\• Maintain an in-depth and sophisticated knowledge of specific healthcare issues (Quality & HIT), market knowledge, products and disease states that enable meaningful dialogue with key stakeholders in order to build credibility and add value when calling on providers.\• Deliver relevant, targeted messaging compliantly utilizing approved materials via customer engagement to drive product demand (ask the HCP to change their prescribing behavior/close sales) and proactively provide insights for the development of new and innovative approved product messaging and resources.\• Responsible for strategic deployment of Pfizer resources to support provider and patient's needs (e.g., patient education, adherence resources); work effectively across multiple virtual engagement platforms based on customer preferences/compliance guidelines; able to integrate guidance from management and other support functions (Marketing, Strategy) and technical solutions (e.g., content recommendation engines) into pre-call planning; collaborate effectively with other Customer-Facing (CF) colleagues and Pfizer Connect team members\• Present terms of sale of product or existing contract terms where appropriate and with approved language; proactively answer on-label questions; proactively introduce customers to future state Pfizer on-demand portal (Galaxy) with access to appropriate targeted content. \• Collaborate effectively and compliantly with cross-functional colleagues, including Field Medical, Reimbursement and Account Management, to address customer inquiries and advance Pfizer objectives. Able to use triaging protocols and digital apps to create rapid connections with appropriate SMEs to address customer inquiries.\• Effectively use calendaring tools, leadership goals, and personal insights to address customer priorities calls effectively; and bring insights from customer surveys to leadership to improve model. \\BASIC QUALIFICATIONS \• Bachelor's Degree\• Minimum 2 years of previous sales experience, and/or relevant medical experience (i.e. RN, PA etc.)\• Have a history of marketing, promotional or sales success, strong territory management skills, outstanding communications skills, as well as demonstrated teamwork, leadership ability and accountability\• Must live within 25 miles of the border of the territory\• Valid US driver's license and a driving record in compliance with company standards\PREFERRED QUALIFICATIONS\• 1 year pf pharmaceutical, biotech, medial marketing, promotional, sales, or relevant experience\• Must live within the territory\• Experience with Vaccines therapeutic area and products\• Knowledge of posted territory customers and markets (prescribers/HCPs/institutions/organizations)\• Develop comprehensive territory/account/customer plans to drive achievement of desired objectives.\• Strategically overcome obstacles to gain access to difficult to see health care providers and customers.\• Cultivate relationships with KOLs; build lasting relationships with top priority customers\• Assess needs of target physicians/accounts, Address needs with responsive approach, targeted skills, and appropriate resources\• Demonstrated success in marketing, promotional, sales, technical and relationship building skills\• Demonstrated track record of assessing account needs and bringing relevant information and resources to drive performance\• Demonstrated track record of strong business acumen, problem solving, strategic thinking, data analytical skills and project management skills, as well as excellent planning and prioritization skills\• Demonstrated ability to engage, influence and support customers throughout the marketing, promotional and sales process, excellent communication, and interpersonal and leadership skills. \• Demonstrated ability to quickly learn and embrace new ways of working in a rapidly changing environment.\• Demonstrated track record of strong leadership, cross functional leadership, collaboration, and effective utilization of available resources to drive performance.\• Experience working with key thought leaders or high influence customers in large group practices, hospitals, or managed care organizations preferred.\• Strong organizational and analytical skills required and ability to analyze and draw appropriate conclusions using sales data/call reporting software/applications and able to adapt to Pfizer's long-range technology adapting and learning to use new technology to deliver in bringing Pfizer information to market\• Change agile and able to adapt quickly to workplace changes\• Exceptional time management, and planning and organizing skills \NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS: None\OTHER JOB DETAILS:\• Last Date to Apply for Job: January 21, 2022\• Additional Location Information: Remote - selected candidate must reside within the identified geography\• Eligible for Relocation Package
Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.
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