Hyatt Reservations Agent in BEAVER CREEK, Colorado
Park Hyatt Beaver Creek Resort and Spa | With sweeping views from the base of Beaver Creek Mountain, Park Hyatt Beaver Creek Resort and Spa redefines the summer getaway in Colorado’s Vail Valley. Embrace Vail’s finest golf courses, whitewater river rafting, fly fishing and scenic hiking trails—all just outside our doorstep. Park Hyatt Beaver Creek Resort and Spa is seeking colleagues with unmatched service. We care for people so they can be their best.
The Reservation Agent's primary responsibility is to handle guest room reservation requests for the hotel, provide guest with hotel facility information and answer questions relating to the hotel and local area. Must have excellent communication skills.
Assist with handling incoming phone calls
Assist with honoring special guest requests and cancellation issues (based on policies)
Be knowledgeable about the hotel information, local attractions, restaurant and transportation available around the hotel, as well as in house activities, in order to answer inquiries
Process credit card authorization forms
Other duties assigned by manager
Must be able to communicate effectively in English, both written and verbal. -required
Must be able to interact, develop and sustain productive customer and associate relationships
Bilingual in Spanish or other languages. - preferred
One year customer service. - preferred
Internet, Microsoft Excel, Microsoft Word experience - preferred
Must be able to sit or stand for long periods of time. - required
Why Work at Hyatt?
Enjoy free employee meals in our employee dining hall
Discounted & Complimentary Hotel Room Nights
Medical Dental and Vision Insurance (full-time colleagues)
Retirement savings plan
Excellent training and professional development
Opportunities to work around the world with Hyatt Hotels and Resorts
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Our Values : Respect | Integrity | Humility | Empathy | Creativity | Fun
Primary Location: US-CO-Beaver Creek
Organization: Park Hyatt Beaver Creek
Pay Basis: Hourly
Job Level: Full-time
Req ID: BEA000123
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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