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Job Information

USAA Business Risk and Controls Advisor Lead - P&C Third Party Governance in Charlotte, North Carolina

Purpose of Job

We are seeking a talented Business Risk and Controls Advisor Lead - P&C Third Party Governance for either our San Antonio, TX, Plano, TX, Phoenix, AZ, Tampa, FL or Charlotte, NC, facility. Hybrid opportunity.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds – collaborating in-person in the office and working from home when needed to achieve focused deliverables. The actual days onsite are determined between each employee and the employee’s manager.

Promotes risk-awareness and the overall effectiveness of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls; including, risk and control self-assessments, identification, and evaluation of control effectiveness, identifying control failures, facilitating risk and compliance remediation, internal and external audits and regulatory exams, and monitoring of the first line of defense to minimize risk exposures and strengthen the overall control environment. Manages risk assessment data and identifies key data-driven insights tied to first line of defense

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

USAA Careers – World Class Benefits (https://www.youtube.com/watch?v=APwPQizcENY) (31 seconds)

Primary Responsibilities:

  • Identifies and manages existing and emerging risks that stem from business activities and the job role

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

  • Follows written risk and compliance policies and procedures for business activities.

  • Directs and oversees multiple initiatives in support of risk and/or regulatory compliance related initiatives including but not limited to oversight of procedures/process, accurate regulatory reporting and filing, document governance, risk control self-assessments, procedure governance, control design, new product controls, CoSA Third Party Governance, or quality governance.

  • Applies a holistic understanding of risk and regulatory compliance to include business strategies and solutions.

  • Responsible for first line of defense data analysis, report preparation and trend analysis, utilizing business intelligence tools.

  • Designs solutions for unanswered business questions and anticipates future business needs.

  • Directs, organizes, and oversees action plans designed to enhance governance practices in alignment with risk and compliance frameworks.

  • Influences and develops innovative solutions to mitigate risk and prevent risk exposures which result significant business impacts.

  • Manages the most complex projects involving cross-functional areas within the first line of defense.

  • Defines and outlines new approaches to problem resolution and leads project team from concept through implementation.

  • Advises senior management on the status of their control environment related to risk identification and control weaknesses.

  • Identifies critical areas to monitor and escalates issues and findings to appropriate stakeholders.

  • Serves as a primary resource to cross functional team members and advises on risk mitigation opportunities.

  • Stays informed of changes to the regulatory environment to ensure proper compliance with processes and requirements are followed.

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

Minimum Requirements:

  • Bachelor's degree required, or 4 additional years of related experience beyond the minimum required in lieu of a degree (12 years total experience without a degree).

  • 8 or more years of experience supporting risk and/or compliance related activities in a financial services operating environment or other relevant industry OR 8 years of experience in a relevant quantitative discipline OR advanced degree or designation in a risk management or quantitative discipline, and 6 years of experience supporting risk and/or compliance related activities OR PhD in a risk management or quantitative discipline, and 4 years of experience supporting risk and/or compliance related activities.

Preferred Experience:

  • Strong governance experience in Third Party Risk Management (TPRM).

  • Knowledge in governing program requirements OCC 2013-29 & SR 13-19.

  • External and Affiliate Third Party experience.

  • Property & Casualty experience.

  • Experience with data, reporting and/or analysis.

  • Experience in process development.

  • Strong facilitation and executive level communication skills.

  • Experience with PRCI, RCSA, Control Development and/or Testing.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $97,200 - $175,000*

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is not available for this position.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

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