We Hire America - Veterans Jobs

Mobile We Hire America Veterans Logo
WeHireAmerica-Veterans.jobs is a service of HR Policy Foundation and DirectEmployers Association. These two non-profit organizations are providing this free resource to help educators, policy makers and job seekers understand the great employment opportunities available here in the U.S. at some of America's biggest and best companies.

Job Information

Bank of America Director, Senior CashPro Product Manager II in Chicago, Illinois

Director, Senior CashPro Product Manager II

Charlotte, North Carolina;New York, New York; Chicago, Illinois

Job Description:

The success of Bank of America and Global Transaction Services (GTS) is dependent on the continual enhancement and differentiation in the digital space. CashPro® is Bank of America’s flagship GTS platform for clients ranging from business banking to commercial to large and potentially global corporates.

This Director level CashPro Product Manager will focus on opportunities to expand client-led servicing experiences - this will require new and improved processes and an innovative mindset, including a customer-centric focus and intuitive design within an Agile development framework.

Core functions and requirements for the CashPro Product Manager role:

  • Understand design thinking, use it to gain a deep appreciation of client needs, and generate new ideas to simplify complex processes and deliver an empowered user experience with “in the moment” interactive, intelligent guidance.

  • Have a passion for designing intuitive and cutting-edge solutions in partnership with clients; be excited about the digital revolution and help drive the transformation of the banking experience.

  • Enjoy building relationships with senior leadership across GTS CashPro product management, GTS core product management and GTS sales teams to influence strategic roadmaps for the delivery of best-in-class solutions.

  • Join forces with Servicing colleagues focused on operational excellence to understand drivers of client service interactions, dig into existing workflows to find pain points and expand CashPro capabilities related to simple inquiries.

  • Regularly engage with technology in Agile planning and product showcases to confirm delivery against expectations and standards.

  • Ensure client, servicing, and operational readiness for new product delivery and drive “go to market” messaging to promote new capabilities and drive client adoption

Required Skills:

  • Seeking motivating team players who value collaboration, celebrating shared success and who actively seek and appreciate diverse thoughts and backgrounds

  • Seeking highly engaged teammates whose intensity and intentions align and are enthusiastic about the work we are doing for our clients and our communities

  • Seeking teammates with out‐of‐the box ideas and solutions, who embrace change with a future‐forward mindset, and are looking to challenge the status quo

  • Seeking strong communicators who value giving and receiving feedback, easily build relationships, and who are quick‐thinking, flexible and always learning and sharing knowledge

  • 8+ years product management experience in with treasury services and/or banking knowledge and experience

  • Experience defining product strategy, leveraging KPIs to drive product design, and engagement in Agile product development

  • Undergraduate degree required. Minimum: BS or BA degree

Desired Skills:

  • Knowledge of Treasury Management and digital channels solutions

Job Band:

H4

Shift:

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

The success of Bank of America and Global Transaction Services (GTS) is dependent on the continual enhancement and differentiation in the digital space. CashPro® is Bank of America’s flagship GTS platform for clients ranging from business banking to commercial to large and potentially global corporates.

This Director level CashPro Product Manager will focus on opportunities to expand client-led servicing experiences - this will require new and improved processes and an innovative mindset, including a customer-centric focus and intuitive design within an Agile development framework.

Core functions and requirements for the CashPro Product Manager role:

  • Understand design thinking, use it to gain a deep appreciation of client needs, and generate new ideas to simplify complex processes and deliver an empowered user experience with “in the moment” interactive, intelligent guidance.

  • Have a passion for designing intuitive and cutting-edge solutions in partnership with clients; be excited about the digital revolution and help drive the transformation of the banking experience.

  • Enjoy building relationships with senior leadership across GTS CashPro product management, GTS core product management and GTS sales teams to influence strategic roadmaps for the delivery of best-in-class solutions.

  • Join forces with Servicing colleagues focused on operational excellence to understand drivers of client service interactions, dig into existing workflows to find pain points and expand CashPro capabilities related to simple inquiries.

  • Regularly engage with technology in Agile planning and product showcases to confirm delivery against expectations and standards.

  • Ensure client, servicing, and operational readiness for new product delivery and drive “go to market” messaging to promote new capabilities and drive client adoption

Required Skills:

  • Seeking motivating team players who value collaboration, celebrating shared success and who actively seek and appreciate diverse thoughts and backgrounds

  • Seeking highly engaged teammates whose intensity and intentions align and are enthusiastic about the work we are doing for our clients and our communities

  • Seeking teammates with out‐of‐the box ideas and solutions, who embrace change with a future‐forward mindset, and are looking to challenge the status quo

  • Seeking strong communicators who value giving and receiving feedback, easily build relationships, and who are quick‐thinking, flexible and always learning and sharing knowledge

  • 8+ years product management experience in with treasury services and/or banking knowledge and experience

  • Experience defining product strategy, leveraging KPIs to drive product design, and engagement in Agile product development

  • Undergraduate degree required. Minimum: BS or BA degree

Desired Skills:

  • Knowledge of Treasury Management and digital channels solutions

Shift:

1st shift (United States of America)

Hours Per Week:

40

Learn more about this role

Full time

JR-21066777

Band: H4

Manages People: No

Travel: Yes, 5% of the time

Manager:

Talent Acquisition Contact:

Gracie Hache

Referral Bonus:

0

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free workplace and alcohol policy, CLICK HERE .

DirectEmployers