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Job Information

Hyatt Food and Beverage Manager - Event Services in CHICAGO, Illinois


The Food and Beverage Manager - Event Services (Banquets) oversees the different functions of the food and beverage areas including but not limited to, banquets, Food and Beverage outlets and activation operations and all other F&B areas throughout the property at different times within the hotel.

Responsibilities may include but are not limited to:

Supports and Manages the Banquets and Outlets Department while working closely with the Director of Operations and other hotel departments. Leadership responsibilities also include Convention Services (CS) Set Up and Banquet Beverage.

Supervise, Empower, Lead, Coach and Motivate the Banquet/CS team including supervisors, houseman, and servers toward achieving exceptional guest service results and complete associate engagement

Ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders.

Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications

Responsible for proactively reviewing staffing and equipment needs

Assist in overseeing the set-up of the rooms for meetings and banquets. Ensures equipment is in working order.

Creates an environment establishing highest standards of quality service and ensures implementation through effective hiring, training development, promotion and continuous reinforcement.

Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory and budget for food and beverage functions

Performing daily walk-throughs in banquet department and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.


  • Minimum of 2 years as F&B Management experience preferred

  • High level and understanding of service

  • Experience overseeing a department

  • Knowledge of local competition and general industry trends

  • Wine knowledge preferred

  • Open availability / Flexible schedule

Primary Location: US-IL-Chicago

Organization: Hyatt Regency McCormick Place

Pay Basis: Yearly

Job Level: Full-time

Job: Banquets

Req ID: CHI011342

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.