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Job Information

TJX 30581-ARRC Assoc in Chicopee, Massachusetts

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Date:Nov 26, 2020

Location:Chicopee, MA, US

Company:TJX Companies, Inc.

Asset Recovery & Recycling Center (ARRC) Associate

Job Summary

Responsible for delivering excellent customer service to all internal and external customers. Follows operational standards while maintaining a clean, organized working environment. Adheres to and promotes all operational, safety, and loss prevention standards within the ARRC. Acts with integrity and maintains a constant level professionalism among 3PL partners, coworkers and customers. Works to drive results within the organization to achieve set goals and objectives. Promotes a “can do” attitude all while being flexible, open minded and driving towards success as the organizations grows and expands with new initiatives and ideas.

Major Area of Responsibility:

Customer Service

  • Role models REACH/ARRC Customer Service principles with internal / external customers.

  • Supports positive TJX ARRC culture and embodies the ARRC Customer Service Promise.

  • Responsible for maintaining the highest level of standards for fixture fulfillment, including right fixture to the right store, cleanliness and floor ready condition when received by stores

  • Upholds fixture and supply delivery within the established timeline

  • Upholds inventory integrity by following established procedures

  • Supports production of revenue generating and expense reduction commodities

ARRC Operations:

  • Supports and responds to offloading of trailers containing daily recyclables

  • Operates balers ensuring that bale production standards are met

  • Extracting boxes and selection process at the baler for reuse

  • Unloading fixtures and boxes from trucks using a pallet jack

  • Supports various supply production programs as instructed

  • Promotes clean and safe environment

  • Upholds Best Practices in all areas

Human Resources

  • Upholds a culture of honesty, integrity and respect

  • Communicates accurately and effectively with Management and Associates

  • Accepts ongoing recognition and constructive feedback

  • Adheres to all labor laws and associate meal and break period policies

Loss Prevention/Safety

  • Adheres to all operational and loss prevention controls in accordance with company guidelines and policies

  • Properly handles recovered merchandise and misroutes

  • Identifies and communicates alert signals and potential safety issues immediately to Management/Loss Prevention to ensure a risk-free environment

  • Promotes clean and safe working conditions

  • Upholds all TJX company policies and procedures

Non-Essential Job Functions

  • Other duties as assigned

Minimum Formal Education

  • High school diploma/GED preferred

Minimum job skills

  • Strong multi-tasking skills

  • Ability to respond appropriately to change in direction or unexpected tasks

  • Available to work flexible schedule to support business needs, that may include days, nights, and weekends

  • Team player, working effectively with peers and supervisors to accomplish tasks

  • Strong communication skills, verbal and written. Listens and responds appropriately.

  • Strong organizational skills with an attention to detail

  • Ability to lift 50 lbs.

Organization Chart

Reports to:

ARRC Manager

Direct/Indirect Reports:


Other Job

Title:s Reporting to This Supervisor:

ARRC Supervisor, ARRC Coordinator

Asset Recovery & Recycling Center (ARRC) Associate - Full Time

Nearest Major Market:Springfield MAJob Segment:Supply, Loss Prevention, Operations, Security