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Job Information

Fiserv Technical Business Analyst (Bi-Lingual) in Coral Springs, Florida

What does a great Technical Business Analysis do?

The Technical Business Analyst is responsible to perform detailed requirements analysis, documenting processes, and performing some user acceptance testing. To succeed in this role you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.

As a Technical Business Analyst, you will:

  • Evaluate business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.

  • Lead ongoing reviews of business processes and developing optimization strategies.

  • Stay up-to-date on the latest process and IT advancements to automate and modernize systems.

  • Conduct meetings and presentations to share ideas and findings.

  • Performing requirements analysis.

  • Document and communicating the results of your efforts.

  • Effectively communicate your insights and plans to cross-functional team members and management.

  • Gather critical information from meetings with various stakeholders and producing useful reports.

  • Work closely with clients, technicians, and managerial staff.

  • Provide leadership, training, coaching, and guidance to junior staff.

  • Ensure solutions meet business needs and requirements.

  • coordinate of user acceptance testing

  • Serve as a liaison between client and technical teams.

Basic Qualifications for Consideration:

  • Bachelor's Degree or equivalent, plus 8+ years Business analysis experience

  • Good industry of Card issuing and Acquiring domain.

  • Soliciting, understanding, and documenting the business requirements, processes and workflows developing both written and visual depictions of requirements and process flows.

  • Working with developers to create the functional specifications that meet those requirements, serve as a subject matter expert to the developers building those functions, and work with the QA team to test the developed functionality.

  • Working closely with other BAs, Developers, Testers, and Production Support through each stage of the software development lifecycle and also demonstrates both existing and new functionality to the customer stakeholders.

  • Partnering effectively with all levels of the organization, leading others, driving results, proactively identifying and resolving problems, and making challenging decisions.

  • Recommending and instituting business analysis best practice, tools and methodology towards standardization of BA deliverables and procedures and collaborating with Development and QA Leads to uphold and improve Agile processes.

  • Leading, facilitating and documenting functional processes and dialog flows

  • Working as the primary interface between the Business and Technology in order to analyze and validate published Business Requirements and turn them into functional solutions.

Travel: 10%

Learn more about Fiserv:

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services”. But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

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