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Job Information

UnitedHealth Group Senior Medical Assistant WellMed Dallas TX in Dallas, Texas

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life’s best work.(sm)

Primary Responsibilities:

  • Travels to various assigned clinics to provide MA supervision, support and training in acquired clinics to support the integration process

  • Provides supervision, support and serves as an on-going consultant resource to the acquired clinic to ensure performance goals are met

  • Engages the providers and staff as an early adopter and mentor of the changes being implemented in the company

  • Engages integration team to provide appropriate resources for training, tools and support to the clinic team to reach desired optimal state of operation

  • Builds and maintains relationships across business groups and crossfunctional teams, including PSR’s, MA’s, RN/LVN’s, APC’s, Physicians and leadership

  • Ensures integration timelines are met in accordance with the approved project plan

  • Supervises and serves as a Integration practice consultant assisting clinical staff in defining and executing appropriate workflows based on introduction of new processes

  • Demonstrates a subject matter expert knowledge of and ability to perform skills within the scope of a Certified Medical Assistant, including but not limited to, procedures, injections, screenings, EKGs and phlebotomy. Able to adjust to clinic activities that often vary from day to day

  • Performs, supervises and trains the standard tasks associated with patient care with minimal oversight from supervisor

  • Prepares charts prior to clinic sessions, ensures all specialist reports and test results are documented and available for physician review

  • Processes appropriate documents in an organized and accurate fashion

  • Rooms patients according to company standards, updates medication lists and completes screenings as indicated

  • Records patient care documentation in the medical record accurately and in a timely manner

  • Assists the provider during patient visits, including documenting portions of the visit in the electronic medical record while the provider is examining the patient

  • Requires active listening and the ability to accurately capture the provider’s instructions

  • Performs, supervises, trains and coordinates patient care as directed by physicians, company standards and policies Includes, but is not limited to, scheduling appointments, faxing prescriptions and calling patients after the visit to ensure the patient has been able to access care

  • Utilizes Motivational Interview skills to assist patients in setting short term health goals and developing self-management skills

  • Demonstrates an ability to organize tasks and solve routine problems inependently, works with Integrations Manager to solve more complex problems.

  • Organizes exam and treatment rooms, stocks and cleans rooms following the appropriate guidelines and provides training to the clinic staff and providers on these guidelines

  • Maintain Medical Assistant and CPR certifications and keep current/valid

  • Performs when required as a Clinic Integration Manager

  • Act as a supervisor, coach, teacher and role model to all of the clinic staff and providers being integrated by being an exemplar of the mission, values, culture and philosophy of the enterprise

  • Proficient in eCW, and will rapidly develop a basic working knowledge of the acquisition EMR

  • Some work is completed without established procedures

  • Basic tasks are completed without review by others

  • Supervision/guidance is required for higher level tasks

  • Performs all other related duties as assigned

Positions in this function drive clinical relationships and engagement with physician practices, members, and pharmacies while partnering internally (with areas such as Network contract ACO mgrs, Health Care Economics and Analytics, Medical Directors, Reporting, Health Plan market leaders) with a goal of improving health, well-being, quality and practice performance while reducing medical costs. Positions are accountable for the full range of clinical practice performance which may include but is not limited to improvement on HEDIS and STARs gap closure, coding accuracy, facilitating effective education and reporting, effective super utilizer engagement (e.g., members with complex and/or chronic conditions), and proactively identifying performance improvement opportunities through the use of data analytics, technology, workflow changes and clinical support. These roles develop comprehensive, provider-specific plans to increase their physician practice performance, reduce readmissions and improve their outcomes.

Moderate work experience within own function.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High school graduate or GED equivalent

  • Current valid nationally recognized Medical Assistant Certification

  • Current valid CPR certification

  • 4+ years of experience as a Certified Medical Assistant

  • Graduate from an accredited Medical Assistant program

  • Knowledge of medical terminology

  • Computer literate and the ability to master new applications and electronic medical records

  • Extensive travel throughout WellMed markets - approx. 100% travel required.

  • This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease

  • Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance

Preferred Qualifications:

  • Moderate work experience within own function

  • Ability to react calmly and effectively in emergency situations

  • Proven interpersonal and customer service skills

  • Excellent written, verbal and communication skills

Physical requirements:

  • Ability to lift up to 25 pounds

  • Ability to push or pull heavy objects using up to 25 pounds of force

  • Ability to stand for extended periods of time

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 550,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)

WellMed was founded in 1990 with a vision of being a physician-led company that could change the face of healthcare delivery for seniors. Through the WellMed Care Model, we specialize in helping our patients stay healthy by providing the care they need from doctors who care about them. We partner with multiple Medicare Advantage health plans in Texas and Florida and look forward to continuing growth.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment

Job Keywords: Senior Medical Assistant WellMed, Senior Medical Assistant, Medical Assistant, Medical Assistant Certification, Dallas, Texas, TX

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