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UnitedHealth Group Vice President of Operations, Center for Advanced Clinical Solutions - Telecommute in Eden Prairie, Minnesota

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making healthcare data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

Optum is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US healthcare system. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their health care needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance. At Optum, you will perform within an innovative culture that's focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined

The Center for Advanced Clinical Solutions (CACS) at Optum Health was launched in May 2021 and works to develop cutting edge clinical tools that enable more proactive, evidence-based care for our customers and reduce administrative burden for care teams. As a Center we partner with groups across UnitedHealth Group to ensure clinicians have access to the latest and best solutions to deliver high-quality care tailored to a patient’s unique circumstances.

The CACS Center Manager will play a critical leadership role in ensuring the Center is successful in its mission to deliver clinical solutions that deliver quadruple aim objectives and build trust with users. They will be responsible for making the Center works smartly, with overall responsibility for ongoing operations and procedures that enable our team to achieve its ambitious objectives. As a new organization they will have the opportunity to design and implement best practice business operations, oversee operations of the group and establish policies that shape our team’s vision and culture. By setting comprehensive goals for performance and growth the Center Manager leads and encourages maximum performance and growth of our team.

The CACS Center Manager is a key member of our leadership team reporting to the Center Director and helping shape our strategy and driving sustainable growth. We are looking for a hands-on operational leader with strong executive presence who can quickly gain credibility and influence across the business and our internal partners. They will be highly visible across our team and the markets we operate in.

Primary Responsibilities:

  • Participates in the business organization’s strategic and operational governance processes as a member of the senior leadership team

  • Responsible for planning, staffing and budgeting of all operational areas to ensure appropriate execution on business strategy while achieving business objectives in an efficient and effective manner

  • Help grow and lead teams across multiple locations and over various functions including but not limited to;

  • Technical programme management

  • Sales, partnerships and deployment

  • Strategy (working with our business partners)

  • Finance

  • With leadership team help set comprehensive goals for performance and growth and ensure we meet performance expectations

  • Educate and build relationships across UHG, developing numerous touch points supporting CACS mission

  • Take a lead role in expansion activities including building partnerships and sales with health system partners

  • Look for methods to improve quality, efficiency and productivity. Implement performance monitoring using dashboards and key data metrics providing corrective action plans to improve performance when needed

  • Establish policies that promote team culture and vision, working with Human Capital to implement hiring, onboarding and performance management systems

  • Supervise relationships with partners and vendors

  • Lead management meetings with ensuring focus is directed to both short and long term priorities

  • Ensure customer/client expectations are met relative to operational performance (i.e., service level agreements, performance guarantees or government mandates)

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Required Qualifications:

  • Bachelor's degree in business, accounting, finance or related field

  • 10+ years of progressive experience in senior operational and management leadership roles in large, complex organizations

  • A broad understanding of the complexities of healthcare delivery systems and experience in health technology deployments

  • Deep understanding of business functions including finance, HR, product development

  • Demonstrated strategic planning and business development ability

  • Excellent interpersonal, presentation and public speaking skills, both practiced and impromptu

  • Access to an extensive network of senior leaders in this industry

Preferred Qualifications:

  • Master’s Degree or Master’s in Business Administration

  • Experience in high growth scale of health technologies

  • Understanding of ML/AI and its applications to healthcare

  • Experience with Value based care business models / shift to ACO's

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make healthcare work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where healthcare has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Colorado Residents Only: The salary range for Colorado residents is $169,500 to $322,500. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, in addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Telecommute, Telecommuter, Telecommuting, Work from Home, Work at Home, Remote, Eden Prairie, MN, North Carolina, NC, Raleigh, VP, Vice President of Operations, Center for Advanced Clinical Solutions

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