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J&J Family of Companies Senior Manager External Manufacturing & Supplier Quality in Jacksonville, Florida

Johnson & Johnson Vision Care, Inc., a member of the Johnson & Johnson family of companies, is recruiting for a Senior Manager, External Manufacturing & Supplier Quality role which will be based ideally in Jacksonville, FL; Limerick, Ireland; Hangzhou, China; Santa Ana, CA; Milpitas, CA; Anasco, Puerto Rico; Uppsala, Sweden; Groningen, Netherlands. May consider remote location.

At Johnson & Johnson Vision, we have a bold ambition: to change the trajectory of eye health. That’s why, through our operating companies, we’ve developed solutions for every stage of life—to help people see better, connect better and live better. We partner with eye care professionals to provide some of the world’s leading products and technologies to address refractive error, cataracts, dry eye, and beyond. We are committed to using our reach and size for good, and strive to put quality eye care within reach of everyone, everywhere. Visit us at www.jjvision.com. Follow @JNJVision on Twitter and Johnson & Johnson Vision on LinkedIn.

The Senior Manager, External Manufacturing & Supplier Quality is responsible for the quality aspects of Johnson and Johnson Vision Care suppliers and/or external manufacturers. This includes responsibility for developing, implementing, and maintaining company Purchasing Control processes and procedures for internally utilized suppliers and/or external manufacturing operations. This position individually and through direct reports performs the following key functions:

  • Leads mitigation of key supply chain issues/risks (supplier related) to improve and increase supplier reliability & performance.

  • Leads supplier selection and supplier qualifications activities, ensuring suppliers / external operations meet J&J Vision quality and regulatory requirements.

  • Conducts supplier qualification activities at existing and prospective supplier and/or external manufacturers as needed.

  • Executes within & improves the Purchasing Controls / Quality Management System.

  • Responsible for managing supplier related systems which include but not limited to change control, NC/CAPA, Quality Agreements, specification development.

  • Provides guidance and support to project teams and affiliates regarding outsourced activities. Influencing business partners / project teams to continuously comply with purchasing procedures.

  • Partners with other members of the supply chain organization to promote new product introductions and ensure continuity between R&D and commercial supplier and/or external manufacturing projects

  • Manages performance and partners with suppliers and/or external manufacturers to address challenges and execute improvement plans.

  • Tracks and trends key quality indicators / metrics to monitor supplier and QMS performance.

  • Responsible for quality technical assessments, quality agreements, supplier change control, supplier non-conformance, and CAPA related activities.

  • Recruits, coaches and develops organizational talent. Fosters a diverse workplace that enables all participants to contribute to their full potential in pursuit of organizational objectives

  • Partners with internal customers (Purchasing, Marketing, QA, Ops, Distribution, Regulatory, R&D, etc.) and suppliers and/or external manufactures to ensure compliance to product requirements, material/component specifications, company procedures, FDA, ISO, etc.

  • Defines quality requirements for supplier and/or external manufacturing activities (i.e. material, products, equipment, services, sterilization, etc.).

  • Lead/support internal and/or external regulatory inspection related activities.

  • Performs other duties as assigned by management


  • Bachelors degree required; Advanced degree preferred. Degree concentration in scientific field, Business, Quality Management preferred

  • Minimum of 8 years relevant experience in Supplier Quality, Supplier Engineering, Quality & Compliance, Quality Operations or an equivalent role required

  • Experience working directly with Suppliers on NC/Event Management, Change Control, and Supply Chain projects preferred

  • Experience in healthcare regulated industry (Medical Device, Pharmaceutical/Biotech) preferred

  • Previous people management (managing direct reports) experience required

  • Proven track record leading international teams or projects and influencing across borders preferred

  • Experience with continuous improvement initiatives & improvement methodologies preferred

  • Up to 25% travel inclusive of JJ Vison Care sites and supplier visits

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability

Primary Location

United States-Florida-Jacksonville-7500 Centurion Parkway

Other Locations

United States, China-Fujian-Zhangzhou, United States-California-Santa Ana, Netherlands-Groningen-Groningen, Sweden-Uppsala-Uppsala, United States-California-Milpitas, Ireland-Limerick-Limerick, United States-Puerto Rico-Anasco


Johnson & Johnson Vision Care, Inc. (6094)

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