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WeHireAmerica-Veterans.jobs is a service of HR Policy Foundation and DirectEmployers Association. These two non-profit organizations are providing this free resource to help educators, policy makers and job seekers understand the great employment opportunities available here in the U.S. at some of America's biggest and best companies.

Job Information

Abbott IT Quality Business Analyst in Kansas City, Missouri

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.

About Abbott

The key to successful treatment and full recovery is often fast, accurate diagnosis. Abbott’s life-changing tests and diagnostic tools provide insights that enable smarter, faster decisions and transform the way the world is managing health.

Our pioneering technology spans the world of healthcare operations — with medical diagnostic instruments, tests, automation and informatics solutions for hospitals, reference labs, blood centers, emergency departments, physician offices and clinics.


  • Create, and maintain documentation as it relates business and technical processes

  • Create and maintain Sequence Diagrams to clearly define workflows and data flows

  • Conduct interviews and user meetings with key users to collect IT and business process information

  • Provide estimates for workstream activities, including dependencies, to the Project Manager

  • Identify, manage and resolve risks and issues related to the workstream

  • Create and maintain required regulatory and SDLC documentation

  • Contribute to all areas of system implementation including but not limited to vendor interaction, system compatibility, change control, qualification, deployment, and training

  • Work with project teams to ensure compliance with regulatory requirements such as FDA, CAPA, and GxP, as well as internal policies and processes

  • Assist in the performance of gap analysis between policy and process/procedures

  • Document policy and procedure documents to be used throughout the organization to align with Division policies

  • Work with other groups, displaying strong communication and collaboration skills

  • Frequently communicate with co-workers, management and internal customers, which may involve delivering presentations

  • Consult with managers to determine the role of IT systems in an organization

  • Evaluating Information to Determine Compliance with Policies and Standards

  • Assist with Verification and Validation activities for regulated or controlled systems or applications

  • Work independently with light to limited reliance on a more senior team member

  • Make continuous self-education a priority

  • Identify and communicate quality concerns and/or process improvements

  • Work across teams to enhance quality by identifying and helping to implement initiatives that will improve capability and efficiency

  • Follow established processes and procedures pertaining to quality assurance and regulations. (i.e. SOX, FDA, QMS, HIPAA, PCI, etc.)



  • Bachelor’s degree or equivalent work experience is required

  • Typically, at least 5+ years of related work experience is required

  • Experience in Quality Management System projects

  • Experience working in a regulated environment

  • Experience with Agile and Waterfall methodologies

  • Understand key requirements for data quality and governance

  • Exposure to cybersecurity, including documentation requirements

  • Ability to elicit detailed information

  • Working knowledge of Windows operating systems and Microsoft Office applications including Outlook, Word, Excel, PowerPoint, etc.

  • Excellent organizational skills

  • Excellent communication skills, both oral and written

  • Demonstrated ability conducting interviews with stakeholders and converting them into meaningful specifications.

  • Demonstrated ability to complete tasks and cooperate and collaborate in achieving team objectives

  • Demonstrated ability to develop effective working relationships within a business setting


At Abbott, you can have a good job that can grow into a great career. We offer:

  • A fast-paced work environment where your safety is our priority ( Manufacturing roles only )

  • Production areas that are clean, well-lit and temperature-controlled ( Manufacturing roles only )

  • Training and career development , with onboarding programs for new employees and tuition assistance

  • Financial security through competitive compensation, incentives and retirement plans

  • Health care and well-being programs including medical, dental, vision, wellness and occupational health programs

  • Paid time off

  • 401(k) retirement savings with a generous company match

  • The stability of a company with a record of strong financial performance and history of being actively involved in local communities

Learn more about our benefits that add real value to your life to help you live fully: http://www.abbottbenefits.com/pages/candidate.aspx

Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com , on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com