TJX Sr International Operations Specialist in Marlborough, Massachusetts
Sr International Operations Specialist
Brand: TJX Corporate
Marlborough, MA, US
Employment Type: Full-Time
Employment Status: Regular
Functional Area: Logistics
Discovery is at the core of everything we do – whether it’s a great value, incredible style, or building long-lasting partnerships with people around the world. That’s what makes TJX different. You can find it all across our brands: TJ Maxx, Marshalls, HomeGoods, Sierra, and Homesense. Every one of our brands has one thing in common: environments that are always changing. That’s just how we like it. Every day is an opportunity to discover something new about our business, our partnerships, and even about yourself. Come discover what different can mean for you.
Sr. International Operations Specialist
As a Sr. International Operations Specialist on the International Logistics Team you are a crucial part of our supply chain network, supporting the flow of goods from around the globe to our U.S. stores. Working in a fast-paced retail business, no day will be the same! You will be assigned a mix of core responsibilities as well as special projects which will optimize logistics operational performance, drive cost savings and build the necessary tools and capabilities to support our continued growth.
The Sr. International Operations Specialist will oversees the TJX import supply chain from origin countries into the US ports. They will be responsible for analyzing processes, identifying and implementing network improvement opportunities in the international supply chain as well as TJX business requirements. Builds and maintains collaborative relationship with internal and external strategic partners. Oversees the daily operations of forwarders/3PLs for TJX direct import freight movements and ensures providers meet their contractual obligations.
Responsible for direct import operations and managing our 3rdparty freight forwarder(s) within a global region
Delivers through 3PL partner all international inbound operations activities, including:
Monitors freight flow from origin to ensure product arrives when needed.
Scheduling/Planning of shipments
Handling of exceptions
Day-to-day interactions with vendors and inbound logistics providers
Maintains overseas operating procedure and department procedure manuals
Partners with Global Buying Offices to support their Logistics needs
Manages inbound operational performance to maximize capacity plan, container utilization, and 3PL performance
Works with divisions, freight forwarders, Global buying offices and agents, carriers, merchants, planning and allocation, and distribution services (among others) to optimize merchandise flow throughout the supply chain
Manages supply chain partners including TJX merchandise vendors, overseas forwarders, etc. to meet TJX requirements and build efficiency throughout the network
Evaluates Logistics provider service levels/KPI’s and identifies procedural gaps and opportunities to management and develop corrective action plans to remedy service failures
Bachelor’s degree (Business, Supply Chain, Finance, Operations) required; MBA preferred
3-5 years logistics & supply chain experience
International freight forwarding and/or 3PL operation management
Strong analytical and MS Excel skills. Must be able to use complex pivot tables and vlookups
Strong Critical Thinking and Problem Solving skills; no day is the same in off-price retail, the ability to assess situations quickly and provide alternate solutions is key to success
Ability to work in a demanding, fast-paced environment; product moves quickly through our supply chain network, it is important to react quickly to incoming requests.
A self-director who can manage their own timelines and set priorities
Ability to influence others without authority and an agile learner.
Excellent communicator with the ability to build and maintain relationships; you are the face of TJX to many of our external strategic partners.
Flexible and adaptable; priorities change frequently based on business demands, the ability to change direction quickly is critical.
Discover Different at TJX means opportunity, teamwork, and career growth. That’s why working here is so much more than a job. When you’re a part of our TJX family, you have the full support of a diverse, close-knit group of people that work together to deliver the best value and style in the business. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different.
We care about our culture, but we also prioritize the tangible stuff – competitive pay, great benefits, and a great group of people. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Posting Notes: Marlborough || MA