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Job Information

UnitedHealth Group Health Coach - Telecommute in Maryland Heights, MO in Maryland Heights, Missouri

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work. What makes your clinical career greater with UnitedHealth Group? You'll work within an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere.

This Health Coach role requires telephonic outreach to UHC members that have been pre-identified. Members enrolled in this program are primarily Adults, children and families, medically complex and require intensive medical and psychosocial support. Positions are responsible for establishing personal wellness plans focusing on members living healthier lifestyles. Roles will provide telephonic, online or in person support to member’s while assisting them establish wellness goals. Coordination of member care needs across the continuum begins with early identification of health risk factors, education, and prevention. Roles will provide telephonic, online or in person support to member’s while assisting them establish wellness goals. Coordination also assures the provision of appropriate services in acute, home, chronic and alternative care settings, to meet the needs of members in the most cost-effective manner available.

If you are located in Maryland Heights area in MO, you will have the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

  • Demonstrate an ability to deliver effective telephonic coaching in a manner that promotes behavior change for the Missouri Medicaid population

  • Be able to assist clients in creating a healthy vision and goals for their Health & Wellness program

  • Appropriately adapt telephonic coaching and education methods to accommodate the unique physical, psychosocial, cultural, age-specific needs of each member served

  • Demonstrate established customer service behaviors and standards

  • May require some field work- meeting members in homes, facilities if difficult to engage telephonically or at the request of management

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 4+ year degree with healthcare experience

  • 2+ years of clinical/healthcare experience

  • 2+ years of experience in direct education and / or coaching with individuals for disease prevention, health promotion and behavior change

  • Proficient in PC-based word processing and database documentation (Word, Excel, Internet, Outlook) and the ability to type and talk at the same time

  • Basic knowledge of disease prevention and basic understanding of exercise principles, nutrition and weight management

  • Have a dedicated work space from home

  • Missouri Resident

  • Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance

Preferred Qualifications:

  • LPN or MA

  • Managed Care experience

  • Experience with government health programs (Medicaid / Medicare)

  • Ability to navigate multiple computer programs simultaneously

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status

Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Health Coach, Missouri, MO, LPN, MSW, BSW, Social Worker, Practical Nurse, Clinical, Direct Education, EMR, Electronic Documentation, Disease Prevention, health, behavior, Telecommute, Telecommuter, Telecommuting, Work at Home, Work from Home, Remote