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WeHireAmerica-Veterans.jobs is a service of HR Policy Foundation and DirectEmployers Association. These two non-profit organizations are providing this free resource to help educators, policy makers and job seekers understand the great employment opportunities available here in the U.S. at some of America's biggest and best companies.

Job Information

Laboratory Corporation of America Cash Applications Supervisor in McLeansville, North Carolina

Responsibilities :

  • Supervises day to day functions of Specimen Review team; having direct supervisory responsibility of 15-20 non-exempt employees

  • Evaluates current and new processes with Specimen Review for process improvement

  • Assists in creation of Standard Operation Procedures and/or Standard of Work

  • Accountable for performance of department and employees, including WFO, Quality and Production standards

  • Creates and reviews inventory reports (daily/weekly/monthly) for management

  • Ensures inventories are maintained within processing SLAs and TATs; when out of bounds, creates and executes recovery plan

  • Trains and orients employees to enhance their performance, development, and workflow.

  • Evaluates employee performance and conducts bi-annual employee reviews. Responsible for administering Performance Improvement plans when employee performance is sub-par; and responsible for administering disciplinary actions when policy violations occur.

  • Holds weekly and monthly departmental meetings with staff; attends meetings as requested by management

  • Reports directly to Cash Applications Manager of Specimen Review


License/Certification/ Education : Normally requires an Associates Degree w/3-5 years of Supervisory experience in related field.

Required Knowledge/Skills/Abilities:

  • 3 years Current or Prior Supervisory and/or Leadership experience

  • Accounts Receivable knowledge, including DSO, Bad Debt, etc.

  • Medical Billing knowledge/experience, including experience reading Explanation of Benefits (EOBs)

  • Knowledge and/or experience with Workforce Optimization (WFO), plus

  • Experience coaching and developing a team to Production and Quality goals

  • Proficiency in MS Office Suites - using MS Excel to create and modify spreadsheets and MS Word to create and modify documents; MS Access, a plus

  • LabCorp Billing System (LCBS) experience, a plus

  • Ability to recognize trends of payer and credit balances

  • Ability to review and analyze Accounts Receivables information and reports

  • Ability and expertise to trouble shoot and research issues for Management

  • Superb oral, written and interpersonal communication skills

  • Detail-oriented




Monday through Friday 8 am to 5 pm

As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.