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Job Information

UnitedHealth Group Product Analyst - Minnetonka, MN in Minnetonka, Minnesota

Expanding access to affordable, high quality health care starts here. This is where some of the most innovative ideas in health care are created every day. This is where bold people with big ideas are writing the next chapter in health care. This is the place to do your life's best work.(sm)

Primary Responsibilities:

  • Collaborate in Product Development discussions and help support Operations development aspects of new product development/enhancements

  • Works with internal and external department customers to define and document to business process changes to support technical/system development and business operations readiness and implementation requirements gathering

  • Manage timelines for projects, maintaining visibility on day-to-day activities with project work group throughout the project lifecycle

  • Support systematic reporting processes and procedures to ensure timely delivery of daily, weekly, monthly, annual and ad hoc reporting to management

  • Transfers data into meaningful, professional and easy to understand formats for various audiences

  • Create, control, improve, implement, and monitor end-to-end business processes

  • Assist in the creation, implementation and evaluation of multiple risk and quality programs

  • Participate in the development of product goals and operational business impact assessments

  • Facilitate and moderate meetings to communicate with applicable stakeholders to provide project progress updates regarding objectives, goals, timelines, performance metrics and risks/roadblocks

  • Create and/or implement communication materials (i.e. FAQs, Step Action Charts, Dashboards) to socialize and operationalize new programs and or processes

  • Serves as a resource to Customer Support staff, answering questions and assisting with department informatics, reporting and trending, and workflow/operational issues

  • Escalates issues to department leadership for support and guidance

  • Exceptional attention to detail and extremely organized with the ability to manage multiple priorities and meet deadlines

  • Performs all other related duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Undergraduate degree or equivalent experience

  • Bachelor’s degree in business administration or data analytic-related field

  • Ability to interact one-on-one and consult with all levels of management

  • Solid analytical/statistical skills used in evaluating and analyzing data and forming execution plans

  • Ability to be a creative and innovative thinker, flexible, open to change, and comfortable sharing ideas, positively accepting changes to planned strategies and giving direction to others

  • Experience with MS Project

  • Proficient knowledge of Microsoft Word, Excel, Access

  • Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance

Preferred Qualifications:

  • Experience in healthcare

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Product Analyst, Minnetonka, MN, Minnesota