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Job Information

Fiserv Associate Quality Analyst in Nashville, Tennessee

Job Description

Output Solutions at Fiserv delivers business-critical communications to financial institutions, health and property/casualty insurance providers, billers, retailers, travel and entertainment companies and advertising agencies nationwide. With solutions including transactional document production and delivery, card manufacturing and personalization and direct marketing services, we help our clients streamline operations to contain costs, while building customer loyalty and generating incremental revenue.

Production Audit Associate

Business Description:

Output Solutions provides turnkey business communications solutions for the financial services, healthcare, billing, retail, agency, travel and entertainment industries. This group specializes in the production of debit, credit, gift and pre-paid cards; membership and health identification cards; statements; invoices; explanation of benefits and tax forms. The business also provides document management, branded merchandise and direct marketing services, and offers Electronic Document Delivery solutions that allow clients to securely archive and deliver high-volume e-documents, including statements, bills and reports, to their customers.


Audit secure card products to ensure accuracy and the integrity of security in the production process. Will work in tandem with other personnel while auditing orders through various steps in the production process. Successful candidate must be very detail oriented to ensure the accuracy of all documentation. Candidates will also have good organizational skills, manual dexterity, possess basic math and problem solving skills and will be able to lift up to 30 pounds.


Education & Experience: Generally high school vocational orientated background or related education is preferred, and typically, 3 months to 3 years related experience. Time classified in the specific job classification does not automatically qualify an individual. The incumbent needs some exposure to fast pace inspection and production.

Functional area skills and knowledge: Requires the ability to sit or stand for long periods of time, good organizational skills, basic math skills, must be detail oriented, ability to lift up to 30 pounds.


Work requires incumbent to be mobile and in a standing / walking position with ability to lift up to 50 lbs regularly. Uses hands to handle, finger, or feel objects and to perform keyboarding. Also uses hands and arms to reach and grab objects. Sometimes it is necessary to crouch or kneel. Successful performance requires good vision abilities including close vision.