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Job Information

American Express Director, US Investment Optimization & Global Strategy in New York, New York


The US Investment Optimization & Global Strategy team, which sits within Corporate Planning, is responsible for maximizing the returns of $2B in acquisition investments across both Consumer and Commercial. In addition, the team influences and shapes the future of AXP investment optimization through strategy that joins ideas and analytics with technology.

The successful candidate will partner with senior leaders across Marketing, Risk, Finance and Technology to ensure we are maximizing, tracking and understanding returns across Consumer and Commercial and across different acquisition channels, business segments and products.

This position will be part of a highly talented team with strong intellectual curiosity. Our team is excited about solving investment problems through analytics, data and technology.

Responsibilities include:

  • Develop and lead a newly formed team of highly talented individuals

  • Own customer behaviors for investment return models which is comprised of actual and forecasted behaviors

  • Develop and implement investment strategy, specifically around account-level actualization and related use-cases

  • Use technology to improve forecasts and produce investment insights; leverage visualization and reporting tools

  • Understand and leverage changes in AXP data and technology that can be used to further optimize our investment process

  • Partner across Finance, Risk and Marketing to derive strategic insights, provide thought leadership into key findings and actionable recommendations to influence investment strategy


Minimum Qualifications

  • Knowledge of the AXP investment optimization ecosystem and an analytical mindset to solve problems

  • Significant hands-on experience managing/ leading projects using large amounts of data

  • Proficiency in programing (e.g. SQL, Hive, Python, etc.) as well as AMEX data environments (eg Cornerstone)

  • Experience leading technical colleagues is a plus

  • Power BI, Tableau or other visualization tools experience is a plus

  • Proven self-starter with a track record of designing and implementing change


  • Ability to work on ambiguous projects that require the capability to break down and execute on complex ideas

  • Be data-driven, outcome-focused and a fast learner

  • Strong analytical, organizational, and problem-solving skills with good attention to detail

  • Ability to influence people across all levels of the Enterprise

  • Ability to explain complex investment concepts

  • Ability to solve ad-hoc business problems independently and manage multiple priorities and projects while adhering to deadlines

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job: Finance

Primary Location: US-New York-New York

Other Locations: US-Arizona-Phoenix

Schedule Full-time

Req ID: 21031387