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Job Information

Bank of America Delivery Lead - Technology - Merchant Services in Newark, Delaware

Delivery Lead - Technology - Merchant Services

Newark, Delaware

Job Description:

Position Summary

This role is responsible for planning, coordinating, and delivery of defined deliverables which usually requires engagement from multiple teams such as a project or smaller program. Key responsibilities include communicating the work objectives, coordinating delivery, managing risks, ensuring compliance to standards, and providing end-to-end visibility into the health of the deliverables. This role ensures execution and delivery meets the client’s expectations in terms of the functionality, quality, timeline and cost. They facilitate sync points across multiple organizations to enable delivery.

Required Skills

  • Coordinate and facilitate routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, tollgates, and so on).

  • Plan and coordinate delivery and dependencies across multiple teams.

  • Facilitate dependency management/risk management/impediment removal for the defined deliverables.

  • Promote/facilitate communication and collaboration across organizations to support the deliverable completion and timeline.

  • Gather/facilitate status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks/issues, and schedule.

  • Ensure that execution is aligned with deliverable requirements by working with the sponsor/stakeholders.

  • Ensure deliverables comply with Enterprise Change Management standards.

  • Support resource planning for delivery/execution.

Desired Skills

  • Knowledge of Payments or Financial Services space. Familiarity with various project management tools

  • Experience delivering large projects with significant impact to multiple lines of business, that may have cross-functional or inter-departmental implications

  • Experience driving multiple projects simultaneously

  • Agile experience strongly desired

  • Merchant services experience


1st shift (United States of America)

Hours Per Week:


Learn more about this role

Full time


Manages People: No

Travel: Yes, 5% of the time


Talent Acquisition Contact:

Referral Bonus: