UnitedHealth Group Field-Based Behavioral Health Care Advocate - Telecommute in Florida in Orlando, Florida
$5,000 SIGN-ON BONUS FOR EXTERNAL CANDIDATES!!
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The overall purpose of the Behavioral Health Care Advocate is to coordinate care with members in order improve the member’s ability to remain stable in the community and out of the hospital. This coordination includes intensive coordination, discharge coordination, and care coordination for members. The Behavioral Health Care Advocate role is to engage the person in the treatment process and then assist his/her to access the appropriate community services so they can pursue their treatment goals in the community and avoid institutionalization. This position focuses on members with high needs, high utilization, and in need of complex Behavioral Health Care Coordination and works closely with members, providers, State stakeholders, Utilization Management, and Peer Support.
The Behavioral Health Care Advocate position is also designed to be a direct clinical liaison between providers and the health plan and works in conjunction with the Quality and Network team to assist providers with technical support, including education in clinical managed care and education in clinical best practices.
If you are located in Florida, you will have the flexibility to telecommute* as you take on some tough challenges.
Performing care management activities to ensure that patients move through the continuum of care efficiently and safely
Assessing and interpreting customer needs and requirements
Reviews cases and analyzes clinical information in conjunction with Medical Directors to determine the appropriateness of hospitalization
Performing Clinician to Physician interaction to acquire additional clinical information or discuss alternatives to current treatment plans
Escalates cases to the Medical Director for case discussion or peer-to-peer intervention as appropriate
Performs anticipatory discharge planning in accordance with the patient's benefits and available alternative resources
Collaborates with Medical peers on consideration of discharge planning needs
Refers patients to disease management or case management programs
Assists with the development of treatment plans
Documents activities according to established standards
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Licensed master's degree-level clinician in psychology, social work, counseling or marriage or family counseling OR a licensed Ph.D. level psychologist, OR an RN with behavioral health experience
License must be active and unrestricted to practice at the independent level
2+ years of experience in a behavioral health setting
Proficiency with Microsoft Office Suite programs (Word, Outlook, Internet)
Access to reliable transportation and the ability to accommodate up to 50% field-based travel within Florida region
Dedicated workspace and access to high speed internet via cable/DSL in your home
Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance
Dual diagnosis experience with mental health and substance abuse
Experience working in an environment that required coordinating benefits and utilizing multiple groups and resources for patients
Knowledge of Level of Care Guidelines (i.e., Milliman, InterQual, etc.)
Experience working with the Medicaid (TennCare) patient population
If the hired individual resides in Florida (office based or telecommuting) this position requires the AHCA Level II background check (fingerprinting) by the State of Florida for all clinicians that have direct face to face contact with members OR employees who will have access to confidential patient data and will require renewal every five years.
UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.
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*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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