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Job Information

UnitedHealth Group Medical Assistant in Orlando, Florida

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

The Medical Assistant reports to the Center Administrator and provides routine patient care within one's level of training and functions under the direction/guidance of the clinical supervisor and/or the physician in accordance with relevant state statutes.

Primary Responsibilities:

  • Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality and care and concern with each and every internal and external customer

  • Represents the Company in a professional manner, following all Company policies and procedures

  • Uses, protects, and discloses patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards

  • Be able to obtain CPR certification within 90 days of employment (Basic Life Support for Healthcare providers (AHA) or CPR/AED for the Professional Rescuer (American Red Cross)

  • Demonstrate working knowledge of basic Medical Assistant principles and practices

  • Greets patients in courteous and polite manner

  • Under direction and supervision of physician, administers medications, administers immunizations, EKGs, ear washes, and other patient services. Assists in simple office and minor surgical procedures. Assists with the education of the patient and/or family as directed by the physician

  • Performs venipuncture under the direction of a physician or advance care practitioner

  • Demonstrate solid phlebotomy skills

  • Contacts patients as needed to give testing results instructions from the physician and scheduling of necessary visits

  • Conducts all front office functions as requested

  • Answers telephone inquiries and triage calls

  • Maintains patient medical records in accordance with Company policy and maintains proper assembly of medical records

  • All laboratory duties including drawing, spinning, prepping blood for testing and maintaining appropriate logs

  • Maintains equipment and adequate stock levels of consumables in laboratory area

  • Acts as liaison between all independent lab services and the center

  • Monitors OSHA compliance of center laboratory

  • Enters all test requisitions and encounters in the computer

  • Performs other duties as assigned

  • Consistent, punctual and reliable attendance

  • Travel may be required

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High school graduate, GED or equivalent

  • Basic Life Support for Healthcare providers (AHA) or CPR/AED for the Professional Rescuer (American Red Cross) or be able to obtain within 90 days of employment

  • 2+ years of relevant back office, clinical experience for those without an accredited Medical Assistant diploma or RMA or CMA designation; CMA or RMA will be considered in lieu of experience

  • Ability to evaluate patient needs, administer prescribed medications, assist physician with examinations and treatment, prepare and apply dressings, and instruct patients in health measures and self-care as instructed by the physician

  • Ability to document and report findings and observations

  • Ability to perform EKGs

  • Ability to provide on-site emergency treatment within scope of practice

  • Must be willing to complete a color blindness test

  • Ability to follow written and oral instructions and to work with general guidance

  • Knowledge of HIPAA regulations

  • Ability to read, speak, write, and understand the English language fluently

Preferred Qualifications:

  • Completion of one of the following:

  • Graduation from an accredited Medical Assistant program with a valid MA school

  • Registered Medical Assistant (RMA)

  • Certified Medical Assistant (CMA)

  • Ability to interact and verbally communicate effectively with patients and all levels of personnel in a professional, courteous and effective manner with excellent customer service skills

  • Knowledge of medical equipment and maintenance or ability to learn how to maintain medical equipment

  • Ability to multi-task in a high paced environment with good organizational skills

If the hired individual resides in Florida (office based or telecommuting) this position requires the AHCA Level II background check (fingerprinting) by the State of Florida for all clinicians that have direct face to face contact with members OR employees who will have access to confidential patient data and will require renewal every five years.

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: Optum and its affiliated medical practices are Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Optum and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Medical Assistant, MA Clinical, Back Office, RMA, CMA, BLS, CPR, AED, EKG, HIPAA, Orlando, FL, Florida

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