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Job Information

Hilton Banquet Set-Up Manager - Arizona Biltmore Resort in Phoenix, Arizona

Waldorf Astoria is looking for a Banquet Set-Up Manager for the historic Arizona Biltmore!

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Located in the heart of uptown Phoenix, this beautiful 39-acre property has 738 rooms and over 200,000 square feet in banquet space.
We are seeking candidates with at least two years of Management experience in a food & beverage, banquet, or hospitality setting. Luxury, high volume experience and experience in banquet set-up is highly preferred. Join a great team with great benefits- and a busy year ahead!

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What will I be doing?

As a Banquet Set-Up Manager, you would be responsible for managing the daily execution of all banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
  • Manage daily Banquet functions to include, but not limited to, planning, organizing and executing breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.
  • Oversee the set up of function rooms to include, but not limited to, the placement of linens, silver, glassware and chinaware according to event specifications and a full inspection
  • Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counselling and evaluations and delivering recognition and reward
  • Recruit, interview and train team members
  • Communicate function specifications, procedures and changes with affected departments including, but not limited to, the Food and Beverage, Event Services, Property Operations, Audio Visual and Housekeeping
  • Oversee the break down of the function room and ensure proper storage of equipment
  • Ensure compliance with health, safety, sanitation and alcohol awareness standards
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

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Hospitality - We're passionate about delivering exceptional guest experiences.

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Integrity - We do the right thing, all the time.

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Leadership - We're leaders in our industry and in our communities.

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Teamwork - We're team players in everything we do.

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Ownership - We're the owners of our actions and decisions.

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Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:

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Quality

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Productivity

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Dependability

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Customer Focus

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Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

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Job: Banquets

Title: Banquet Set-Up Manager - Arizona Biltmore Resort

Location: null

Requisition ID: HOT07L6S

EOE/AA/Disabled/Veterans

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