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Job Information

USAA Business Strategy and Planning Director (Remote Work Location Available) in Phoenix, Arizona

Purpose of Job

USAA is seeking a talented Business Strategy and Planning Director for the following work locations: Remote (Work From Home), San Antonio, TX, Phoenix, AZ, Plano, TX, Tampa, FL, Colorado Springs, CO, Chesapeake, VA.

Job Requirements

The new hire will have the opportunity to provide support and guidance to executive management to identify, develop and communicate specific business strategies across CoSA functional areas, utilizing expert knowledge of USAA, industry, business development, and financial planning. Leads strategic analyses of business needs and environmental trends in support of business strategy development and planning processes and, as appropriate, enterprise strategy and planning processes. Conducts business strategy reviews to assess progress and drive awareness of strategy achievement.

About USAA:

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

USAA Careers – World Class Benefits (https://www.youtube.com/watch?v=APwPQizcENY) (31 seconds)

Primary Responsibilities:

  • Identifies and manages existing and emerging risks that stem from business activities and the job role.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

  • Follows written risk and compliance policies and procedures for business activities.

  • Drives the development and coordination of components within the overarching CoSA strategy.

  • Works with executive management to establish strategic and operational framework that establishes enables short and long-term business goals and key results.

  • Develops specific processes to manage the business strategic and operational planning process.

  • Drives the alignment of business process and frameworks to enterprise strategy, process and framework.

  • Partners with senior-level leaders across functions and channels to develop near- and long-term visions and roadmaps and works with business leaders to manage transition from strategy to execution.

  • Maintains responsibility of integration of change management plans, project documentation and strategies for large, complex business specific initiatives that often impact the organization and/or enterprise.

  • Identifies strengths and weaknesses to evaluate operational effectiveness by establishing best practices and management routines to address gaps.

  • Guides team members as they perform research and analysis.

  • Supports CoSA executive leadership by leading the design, coordination, and governance of the annual strategic planning and operational planning processes.

  • Leads and motivates cross-functional team members in strategy and operational plan development and implementation.

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

Minimum Requirements:

  • Bachelor's Degree. 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

  • 8 years of directly related business planning consultation experience to include developing business strategy for short-term and/or long-term goals.

  • Experience influencing and managing communication to senior executives, internal colleagues through concise, official and regular updates on status, progress, strategies and roadmaps

  • Extensive experience in Project Management.

  • Strong business acumen in financial services or related industry, and a proven ability to balance strategic thinking with practical implementation skills.

  • Experience working with clients/customers to realize business issues and develop a strategy for the business’s direction from the gathered insights.

Preferred Skills:

  • Experience in consulting and/or other relevant roles with cross-functional responsibilities and collaboration

  • Experience within a staff support role with a balanced level of business and technical experience in a technology or data organization

  • Program management experience

  • Financial services industry experience

  • Ability to effectively depict complex concepts and gain acceptance by key stakeholders

  • Strong personal drive, executive presence and proven ability to be proactive

  • Experience working in a matrixed environment and proven ability to influence others

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $106,800-192,300*(this does not include geographic differential it may be applied based on your work location)

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is not available for this position.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.