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WeHireAmerica-Veterans.jobs is a service of HR Policy Foundation and DirectEmployers Association. These two non-profit organizations are providing this free resource to help educators, policy makers and job seekers understand the great employment opportunities available here in the U.S. at some of America's biggest and best companies.

Job Information

Pfizer Pfizer Global Supply Business Resilience Senior Manager in Remote, United States


Our Purpose-Breakthroughs that change patients'lives- isat the center of everything we do. Every decision we make and every action we take is with the patients' we serve at the core. Pfizer's Business Resilience program is integral to our company purpose, playing an essential role in the assurance of Pfizer's continued supply of our medicines to patients when they need them.

If you are similarly driven to ensure breakthroughs reach patients, this is a unique time to make your mark, contributing to and testing the strength of our resilience programs.

In this pivotal role you will lead the implementation of Pfizer's business resilience framework with focus on our manufacturing operations (internal & external). You will join and support global teams by conducting vulnerability assessments and implementing resilience programs strengthening preparedness, mitigation and recovery efforts.

It also provides a unique opportunity to network and partner with aligned risk management functions, to facilitate a holistic and coordinated framework, to test the overall strength of the framework and build innovative solutions to increase the effectiveness of prevention and recovery plans. Focus areas, include Loss Prevention, Emergency Preparedness/Response, Business Continuity Management and Crisis Management.


  • Provides subject matter expertise, supporting implementation of the business resilience program across Pfizer's supply network to ensure continuity of product supply globally.

  • Engages with manufacturing site business continuity contacts to drive program implementation including completion of effective business impact assessments, risk reviews, vulnerability assessments and risk mitigation plans.

  • Coordinates development of the annual External Supply business continuity management plan, to ensure risks associated with contract manufacturing are appropriately identified, mitigated, and managed. This includes establishing business continuity plans in conjunction with the Virtual Site Operating Team leads and reporting performance through the Pfizer External Supply risk framework.

  • Contributes to the development of product end to end risk reviews, partnering to establish contingency strategies

  • Fosters an effective network of site / functional business continuity contacts to ensure the program remains consistent and aligned with evolving business needs

  • Designs and facilitates risk relevant exercises at the site and functional level; using the insights gained to drive continuous improvement initiatives

  • Develops and maintains assessment and reporting tools to enable evaluation, communication, and escalation of potential impacts / risks. Uses established risk governance processes to drive mitigation and response plans

  • Drives continuous improvement opportunities to increase program effectiveness including application of digital tools / systems for performance of assessments and associated action tracking.

  • Monitors and responds to potential / actual disruptive events. Actively participates and supports crisis management teams

  • Monitors business resilience regulatory/compliance developments, industry trends, best practices, to facilitate operational readiness.


  • Undergraduate degree in life sciences e.g. biological sciences, chemistry, engineering, risk management.

  • 7+ years of experience as a risk management professional, leading risk management program design and implementation in a multi-national product supply organization.

  • Experience in conducting Business Impact Assessments, Dependency assessments, and establishing contingency, response, and recovery plans; aligned with the requirements of relevant industry standards e.g. ISO 22301.

  • Competence in emergency preparedness and crisis management and capability in the development and facilitation of training, exercises and lessons learned.

  • Excellent oral, written and interpersonal communication skills.

  • Demonstrated ability to lead cross functional teams (including virtual teams) to implement effective risk management programs.

  • Project planning, tracking and management skills to ensure actions and commitments are delivered to plan


  • Professional qualifications in one or more of the business resilience disciplines (e.g. Certified Business Continuity Professional)

  • Business Resilience program management experience within the biopharmaceutical industry.

  • Technical understanding of related EHS program areas including principles of Loss Prevention engineering, strategies for highly protected risk, and natural peril analysis/risk management.

  • Experience working in dynamic complex, matrixed business models


  • Due to the nature of work assignments, the role holder must be able to perform detailed work with limited oversight on multiple, concurrent tasks, with frequent interruptions and under time constraints, while maintaining focus on longer term priorities.

  • Daily interactions with colleagues through face to face or virtual meetings enabled using technology such as WebEx and video conference requiring ability to effectively exchange ideas and information with colleagues using these systems.

  • Ability to understand, evaluate, interpret, and explain multiple complex inputs and provide clear direction.


  • Ability to work outside standard working hours (early mornings / evenings) to contribute to a global team; and maintain communications / networks across a geographically diverse network

  • As a global role, the position may require travel up to 20% as needed and per current travel guidelines.

Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

Environmental, Health & Safety

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