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Job Information

USAA Product Management Manager – Deposit Originations in San Antonio, Texas

Purpose of Job

We are seeking a talented Product Management Manager – Deposit Originations for either our San Antonio, TX, or Plano, TX, facility, or a 100% Remote Work Environment.

We are looking for a results-focused thought-leader with an analytical background and knowledge of product management and digital banking. The Product Management Manager – Deposit Originations is an individual contributor role responsible for assessing the performance of deposit account originations and implementing monitoring and oversight of account originations activities and outcomes. Performance assessments will focus on various attributes including pull-through, new account quantity & quality, operational and risk metrics associated with the originations experience across all channels.

Formulates product/sales strategy recommendations based on analysis of profitability, competitiveness and sales performance for the product life cycle. Compile, analyze and interpret data to make strategic and tactical recommendations or decisions pertaining to sales/product performance. Responsible for defining the business questions and providing insights to improve business performance. Supports the maintenance of existing products and/or may lead in the development and launch of less complex, new products with channel partners.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

USAA Careers – World Class Benefits (https://www.youtube.com/watch?v=APwPQizcENY) (31 seconds)

Primary Responsibilities:

  • Identifies and manages existing and emerging risks that stem from business activities and the job role.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

  • Follows written risk and compliance policies and procedures for business activities.

  • Leverages resources to gather analytics, competitive intelligence, and member information to support formulation of product strategy.

  • Participates in the development of product strategy recommendations.

  • Develops recommendations to launch new products or sales strategies and the evaluation and decision to buy/build or partner.

  • Acts as product SME on features and services and collaborates with business partners to provide recommendations.

  • Partners with phone and digital teams on how to effectively use sales guides and provides education on products and services, including new offerings and enhancements to existing features.

  • Assists in the identification and evaluation of potential providers for alliance relationships.

  • Provides support in developing, editing, and distributing product communications.

  • Conducts research on external market trends/design changes, financials, member information and/or transaction data for assigned products.

  • Holds responsibility for coordinating with relevant control partners (to include Legal, Compliance, and Risk Management) to ensure product offerings are designed, implemented, and managed in compliance with all applicable laws and regulations.

  • Interprets performance results to inform product or sales forecast and planning.

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

Minimum Requirements:

  • Bachelor's degree in Business, Marketing, Supply Chain, Statistics, or related discipline, OR 4 additional years of related experience beyond the minimum required in lieu of a degree.

  • 6 years of relevant industry experience in Actuary, Underwriting, Marketing or Sales/Service or Finance/Accounting Operations or Financial Services.

  • 2 years of product management, or similar strategic management experience (similar experience includes direct support in managing product performance).

  • 1 year of Data Visualization experience (i.e. Tableau).

  • Advanced experience in creating product briefings.

  • Experienced in market research to create product roadmap, make product decisions and iterate rapidly.

  • Knowledge of applicable product related regulations, and risk and compliance requirements.

Preferred Experience:

​​

  • 3+ years of proficiency with data analytics and BI tools (e.g., SAS, Tableau)

  • Experience developing and automating reports and insights as well as implementing ongoing business review cadences, monitoring and oversight of the business

  • Strong financial acumen with experience with a P&L and building business cases

  • Experience developing and implementing Key Risk Indicators and other operational metrics within a business

  • Product management experience with a focus on digital account originations/commerce (e.g. funnel performance)

  • Knowledge of laws and regulations relevant to Deposit Originations (e.g., Reg DD, Reg CC)

  • Experience with leveraging benchmarking data, industry information, and client insights to drive strategy development

  • Demonstrated project management experience developing and executing large initiatives

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $80,200 - $144,500*(this does not include geographic differential it may be applied based on your work location)

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is not available for this position.

#FSB

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

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