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J&J Family of Companies Analyst, Franchise Integration in Skillman, New Jersey

Johnson & Johnson Health Care Systems Inc. , a member of Johnson & Johnson's Family of Companies, is recruiting for an Analyst, Franchise Integration!

Johnson & Johnson Health Care Systems Inc. (JJHCS) provides contracting, supply chain, business services, and strategic solutions to customers and commercial intermediaries of U.S.-based Johnson & Johnson companies, including hospital systems, health plans, distributors, wholesalers, purchasing organizations, government payer programs, and government healthcare institutions in the U.S. JJHCS also engages with customers to provide streamlined supply chain services for our products that seamlessly integrate with customer operations, address shared evolving market challenges to value-based care, and develop innovative solutions that improve patient care and access.

Johnson & Johnson Deliver Group is part of Johnson & Johnson’s global Supply Chain organization supporting operations across all of the Johnson & Johnson Family of Companies. Deliver strives to deliver an exceptional customer experience through leading critical customer-facing-functions such as customer service, distribution and transportation. In addition, Deliver oversees critical business enablers, including how we gather and manage supply chain master data, safe and secure supply chain practices, product identification standards, and market/channel access capabilities. It supports all three sectors of Johnson & Johnson: Medical Devices (including Vision), Pharmaceutical, and Consumer Products. Located in every region of the world where Johnson & Johnson operates, Deliver is a critical component of our supply chain, working collaboratively to ensure that quality, safety and the experience of our customers is our top priority.

Are you interested in joining a team that is helping improve patient and customer care and drive innovation? Apply today!

The Franchise Integration Analyst is responsible for managing the relationship between the Franchise (Supply Chain, Commercial, and Quality) organizations back into the Deliver function, serving as the conduit of information flowing in/out of Deliver. The Analyst is also responsible for representing Customer and Deliver requirements related to product lifecycle management and inbound/outbound processes, as well as providing product design input in new product development, inventory allocation to the customer, and recall/withdrawal management.

Key Responsibilities:

  • Focus on customer service, through order cut research, coding, and cross-functional collaboration.

  • Provide Franchise support and subject matter expertise in business processes and systems.

  • Focus areas include: Order to Cash system capability, quality, and business processes, which entails identifying/prioritizing systemic problems and improvement opportunities, providing business process knowledge to support new processes and designs, and translating business requirements into system requirements.

  • Apply analytical skills to identify and implement process improvements.

  • Develop and apply project management skills to support Deliver and the Franchise Teams.

  • Assist in development and execution of overall project plans, project deliverables and timeline.

  • Devise control plans to enable fast and reliable business decisions by management.

  • Demonstrate skills for cost-benefit analyses and/or compliance and provide strategic recommendations to Franchise Teams.



  • Minimum of a Bachelor’s degree required; focused degree preferred in Business, Supply Chain, Engineering, Information Technology, Logistics, and/or Operations

    Skills and Experience:


  • Minimum two (2) years of relevant work experience

  • Intermediate Excel proficiency, including VLOOKUPS / Pivot Tables, etc.

  • Ability to work in complex, highly matrix, virtual, organization where priorities change rapidly and tight deadlines exist

  • Proven ability to think strategically and implement approved strategies to drive value

  • Strong collaboration skills, able to influence without authority, and have a creative approach

  • Demonstrated successful negotiating techniques and conflict resolution abilities

  • Demonstrated customer passion and customer-centric mentality

  • Strong analytical background and solid analytical skills


  • Experience in at least one of the following areas: Supply Chain, Manufacturing, Operations, and/or Engineering

  • Advanced experience manipulating data with Excel macros

  • Order Management process and/or ERP experience (such as SAP)


  • Requires up to 10% domestic travel

    Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Primary Location

United States-New Jersey-Skillman-199 Grandview Road

Other Locations

United States-Pennsylvania-Fort Washington


Johnson & Johnson Health Care Systems Inc. (6077)

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