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Job Information

Pitney Bowes Inbound Retention in Spokane, Washington

At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:

• Are passionate about client success.

• Enjoy collaborating with others.

• Strive to exceed expectations.

• Move boldly in the quest for superior and best in market solutions.

Job Description:

You are:

A confident contributor who can partner with our clients identify a solution that meets their needs. You are a resourceful individual who can uncover what is needed to retain client’s business in a changing market.

You will:

  • Take inbound calls from clients requesting to terminate their services

  • Make outbound calls and email to clients requesting to terminate through cases

  • Build and present offers to lease and rental clients

  • Create cases for clients to initiate termination of their services

  • Negotiate with our client's regarding their product and financial solutions

Your background:

As a Client Advocate, you are:

  • A confident communicator who can quickly build relationships over the telephone

  • A natural solution finder who thrives on resolving problems

  • A target driven person with the mentality to exceed expectations

  • Someone who enjoys working as part of a team

  • Experienced in working in a fast-paced environment

Preferred

  • Knowledge of full Product Portfolio

  • Knowledgeable of Full Leasing / Rental & Purchase Portfolio

Our Team:

Our Sending Technology Solutions business provides innovative mailing and shipping solutions that enable small and medium businesses to simplify their sending operations and deliver greater value to their customers. Our mailing and shipping technology supports more than one million businesses, from addressing and postage evidencing to multi-carrier parcel shipping and payments.

We will:

• Provide the opportunity to grow and develop your career

• Offer an inclusive environment that encourages diverse perspectives and ideas

• Deliver challenging and unique opportunities to contribute to the success of a transforming organization

• Offer comprehensive benefits globally ( pbprojectliving.com )

Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

Women/Men/Veterans/Individuals with Disabilities/LGBTQ+ are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link. 

Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

Women/Men/Veterans/Individuals with Disabilities/LGBTQ are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.

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