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J&J Family of Companies Sr. Manager, Supplier Governance in United States

Johnson & Johnson is recruiting for a Sr. Manager, Supplier Governance. This position can sit anywhere in North America or South America with the expectation that you will work Eastern Standard Time (EST) to accommodate business needs. Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing innovative ideas, products and services to advance the health and well-being of people. With $82.1 billion in 2020 sales, Johnson & Johnson is the world's most comprehensive and broadly based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices markets. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world. At Engineering & Property Services (E&PS) we take care of all J&J buildings around the world providing end to end services from Real Estate, Engineering & Strategic Project Delivery to Facilities Management. We have a profound influence on the entire J&J Enterprise, providing innovative workplaces where our employees can collaborate and grow, and delivering flexible site solutions which enable our business to best serve our important customers and patients. The Sr Manager, Supplier Governance is accountable for enabling the delivery of contractual governance in region to ensure a consistent and standardized approach to the execution of our in-region supplier agreements. This role will support the delivery of a consistent standard of services for all employees globally and will own the relationship with our partners to drive service and performance improvement. A key responsibility of the role will be in defining the future supplier strategy for the short, medium and long term to create a nimble and proactive approach to supplier management. This role is responsible for managing and supporting supplier management processes and outcomes across the region in the E&PS organization. An ideal candidate for this role will have experience in the delivery of benchmark strategy and transparency through robust project management, commercial planning and proactive supplier relationship management for a global organization. Key relationships include collaboration with regional Global Workstreams leadership to implement a change management approach to ensure our business needs and company strategy drive the relationship to the benefit of our customers, employees and J&J as well as our supplier partners. Responsibilities:

  • Maintain and improve performance of key suppliers, in terms of: contractual commitments, supplier risk, business need, service, quality, value, lead time, on-time delivery, reliability, efficiency, communication, continuous improvement, resolution of issues, EHS, confidentiality agreements, due diligence, etc.

  • Own relationships with key suppliers in their respective regions; set and deliver supplier strategy, policy, and standards. Ensure continuous alignment with Procurement supplier management model

  • Use appropriate KPIs to measure performance, and drive improvements through robust analysis of issues and continuous improvement activities

  • Provide leadership for projects which involve changes to key suppliers or materials including launches, sourcing changes, acquisitions and divestitures, etc.

  • Own the execution of Segment 1 J&J Supplier Governance model in region ensuring that governance meetings occur, and the processes are applied in accordance with the contract

  • Manage contractual changes and confidentiality agreements in relation to the E&PS Segment 1 suppliers

  • Manage the Contract Change control and Issue Escalation & Resolution processes in region (including payment or contractual or operational disagreements that could impact the relationship with the Segment 1 suppliers)

  • Support CCFS and Operations in managing the relationships with the Segment 2 or below E&PS suppliers in their respective regions

  • Support JnJ Global functions and Operational teams in managing Segment 1 suppliers to ensure that they are compliant within J&J policies, procedures and guidelines

  • Support the operational teams and global functions (EHS&S, IT, Global Health, etc) in maintaining and improving the performance of Segment 1 suppliers, in terms of: contractual commitments and supplier risk, business need, service, quality, value, lead time, on-time delivery, reliability, efficiency, contract knowledge of the operational and support functions, communication, continuous improvement and innovation

  • Ensure that Segment 1 Supplier reports and metrics are delivered in line with the cadence as per the specification in the regional contract



  • A minimum of a Bachelor's degree or equivalent is required

  • Focused degree in Business or related discipline preferred

  • Six sigma certification preferred

  • Preferred Certifications include: National Contract Management Association (NCMA) - Certified Commercial Contracts Manager (CCCM) or Certified Professional Contracts Manager (CPCM), and Institute for Supply Chain Management (ISM) - Certified Purchasing Manager (CPM)

    Experience, Skills & Knowledge:


  • A minimum of 8 years of related experience

  • Experience in facility management, financial, supplier management or related field.

  • Strong business acumen and strategic relationship building with internal and external project partners

  • The ability to effectively partner and deliver results in a matrixed environment

  • The ability to adapt emerging best practices and industry innovations to facilities management

  • Strong project management skills, proven organization, coordination and action tracking skills

  • Ability to function effectively and multitask when presented with tight deadlines

  • Proficiency in Microsoft Office


  • Experience negotiating contracts

  • Regional experience

  • Experience managing complex workstreams, specifically across geographically dispersed teams

  • Excellent written and verbal communication skills, and presentation skills

  • Knowledge of best practices, policies, and procedures utilized by world-class supplier diversity programs

  • Superior customer service skills across a variety of company levels


  • This position can sit anywhere in North America or South America with the expectation that you will work Eastern Standard Time (EST) to accommodate business needs.

  • This position may require up to 25% travel.

    Work location is flexible if approved by the Company except that position may not be performed remotely from Colorado. Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Primary Location

United States-New Jersey-New Brunswick-One Johnson & Johnson Plaza

Other Locations

North America, Latin America


Johnson & Johnson Services Inc. (6090)

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